by Peter A. Arthur-Smith, Leadership Solutions, Inc.      “Many managers recently became first-time remote leaders.”  This author deliberately reversed the two emboldened words, which were in the opening sentence of an…

by Peter A. Arthur-Smith, Leadership Solutions, Inc.® “The things you can’t buy are dedication, devotion, loyalty—the feeling that you are participating in a crusade.” Herb Kelleher, Co-Founder, ex-CEO, SouthWest Airlines…